Repair & Maintenance Service

Free Service Check-up

All Maxus electric vehicles are eligible for one free service check-up. Through such free maintenance check-ups, we are able to make sure that customers are satisfied with their new vehicles, and every aspect of the vehicle is in good condition. We hope you will enjoy visiting our service centre and experiencing our quality service. Service details as follows:

• Passenger cars
• 1,000km and 5,000km

• MIFA9 Electric Vehicles:
• 12 months

• Commercial Vehicles
• 5,000 km and 10,000 km

• Commercial Vehicles (EV)
• 10,000 km and 30,000 km

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Comprehensive Diagnostic Inspection

To ensure safety and enjoy peace-of-mind driving, we strongly recommend that all Maxus vehicle owners bring in their car to one of our Service Centres for a service check-up.

Our comprehensive diagnostic inspection includes a detailed examination and adjustment of the entire vehicle, covering high-voltage systems, steering, suspension, brakes, transmission systems, electrical components, air conditioning, chassis and body, lubrication and cooling systems, road tests, and detailed inspection reports.

Proper maintenance will ensure maximum performance, greater reliability, longer life and higher resale value for your Maxus. You may carry out maintenance and repair services for your vehicle either through Nova Motors Ltd. or a third party service provider. However, we recommend that such services be carried out by NML. If damage is caused by any third party service provider, warranty claims for associated repairs may be rejected.

* Please refer to the warranty booklet for more details.

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General Mechanical Work

Maxus' Service Centres also provide support for all sophisticated general mechanical and electrical systems on all vehicles. For details, please contact one of our Service Centres.

Body & Paint Repair Service

Every driver's greatest fear is, without a doubt, a car accident. If the cost of repairs resulting from an accident does not exceed the market value of the vehicle, then body repairs become necessary. Every owner assesses the extent of damage differently to determine the required level of repairs. However, even minor scratches can lead to rusting of the body, and hidden mechanical problems often lurk behind the metal skin, posing a threat to you. Nova Motors' Body and Paint Repair Service Centre is specifically equipped to address all of these concerns.

Located in Tsuen Wan and Yuen Long, Nova Motors' Body and Paint Repair Service Centre is staffed with highly skilled technicians who utilise state-of-the-art repair equipment to restore your vehicle to mint condition.

All body repair and paint services provided by Nova Motors come with a 6-month or 10,000 km workmanship warranty (whichever comes first) and a 12-month or 20,000 km parts warranty (whichever comes first, excluding consumable parts).

Common issues found in sub-standard body and paint repair services include:

• Paint peeling and other paint-related problems due to poor work environment and neglect of major processes.
• Improper welding that reduces overall strength of the chassis.
• Inaccurate alignment of the frame that affects the vehicle's performance and induces rattling and other unnecessary noises.
• Sub-standard repair technicians often overlook ORA's sophisticated safety systems such as Anti-lock Braking System (ABS), SRS airbags, body with Global Outstanding Assessment (GOA), precise sensors on seat belts, parts, and structures, resulting in malfunctioning safety devices.
• Service quality is not assured.

Car Care Service

Our Maxus Service Centres also provide a car care service to ensure that your car is the smartest on the road.

Car Beauty Service

• Remove dirt, dust and stains on car surface
• Apply polyshine protective treatment to maintain a shiny look and give the vehicle's paint work maximum protection
• Clean interior cabin and engine compartment
• Clean and wax all tyres and wheel rims

Antiseptic Treatment

• Removal of dirt and dust from seat covers, carpets and roof-lining, plus disinfecting and deodorising the interior.

Ultra-mist Anti-Bacterial Cabin Treatment

Ultra-mist Anti-Bacterial Cabin Treatment is an antibacterial treatment using a misting system that turns sanitizing solution into "nano-sized disinfection particles, effectively killing bacteria and fungus inside the vehicle. It helps disinfect and sterilize your vehicle within a short period of time, ensuring a clean and hygienic interior, and safeguarding the well-being of you and your family.

• Certified by renowned European testing institutions such as SGS and TÜV
• Effectively eliminates 99.95% of the coronavirus (Covid-19)
• Effective against various bacteria and viruses, including SARS, H1N1, hand, foot, and mouth disease, E. coli, Staphylococcus aureus, and Legionella pneumophila
• 100% natural ingredients, safe for infants, pregnant women, and pets
• Provides up to 3 months of antibacterial protection

Platinum Coating

Newly developed 9H silicone compound can provide durable anti-scratch, high gloss and water repelling properties on the paint surface. Platinum Coating is simply the best treatment to your beloved vehicle.

• Wokring Time: 6 hours
• Hardness: 9H
• Features: Strong and glossy, long-lasting protection, excellent water repellency
• Service includes: Hand wash, interior cleaning, dual-layer platinum coating with water repellency

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Promotion

Service Item		Passenger Car	Commercial Vehicles
		G10	V80/SV62	G10 Pro
One-off Standard Service		$3,436	$3,406	$3,418
Maintenance Package (5 services)	Package Price	$12,000	$10,200	$9,700
	Average	$2,400	$2,040	$1,940

Passenger Car G10

• • One-off Standard Service

    $3,436

  • Maintenance Package (5 services)

  • Package Price

    $12,000

  • Average

    $2,400

Commercial Vehicles V80/SV62

• • One-off Standard Service

    $3,406

  • Maintenance Package (5 services)

  • Package Price

    $10,200

  • Average

    $2,040

Commercial Vehicles G10 Pro

• • One-off Standard Service

    $3,418

  • Maintenance Package (5 services)

  • Package Price

    $9,700

  • Average

    $1,940

Include replace engine oil, oil filter and relevant materials uses

MIFA9 EV Care Plan
Coverage	Offer
Comprehensive Diagnostic Inspection	1 time
Wear & Tear Replacement^	Unlimited
DC Fast Charging at Service Centre	3 times
Home Charger Maintenance Service	1 time
Inchcape Auto Detailing Exclusive Offer	Up to 50% off
Tyre Repair	Unlimited
24/7 Towing Service	Unlimited
Discounted Price	$5,080 (Original Price: $6,280)

MIFA9 EV Care Plan

• • Coverage

    Offer

  • Comprehensive Diagnostic Inspection

    1 time

  • Wear & Tear Replacement^{^}

    Unlimited

  • DC Fast Charging at Service Centre

    3 times

  • Home Charger Maintenance Service

    1 time

  • Inchcape Auto Detailing Exclusive Offer

    Up to 50% off

  • Tyre Repair

    Unlimited

  • 24/7 Towing Service

    Unlimited

  • Discounted Price

    $5,080 (Original Price: $6,280)

The EV Care Plan is valid for 1 year
^{^}Applicable as needed after inspection, tyres are not included.
Terms and conditions apply. In case of dispute, Nova Motors Limited reserves the right of final decision